Privacy policy
At PrimalCrest, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, and services.
1. Information We Collect
When you use PrimalCrest, we may collect the following types of information:
- Personal Information: Name, email address, phone number, date of birth, and identification details.
- Financial Information: Bank account numbers, transaction history, and payment information.
- Usage Data: IP address, browser type, device information, and interactions with our platform.
2. How We Use Your Information
We use your data to:
- Provide and manage your accounts and services.
- Process transactions and facilitate payments.
- Improve our platform and personalize your experience.
- Comply with legal and regulatory requirements.
- Communicate with you about account updates, services, or promotions.
3. How We Protect Your Data
PrimalCrest uses advanced security measures such as encryption, firewalls, and multi-factor authentication to safeguard your data. We also restrict access to personal information to authorized personnel only.
4. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:
- Financial institutions and partners involved in processing your transactions.
- Regulatory authorities or law enforcement as required by law.
- Service providers who assist with operational support under strict confidentiality agreements.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Request clarification on how your data is used.
To exercise these rights, contact us at support@primalcrest.com.
6. Cookies
We use cookies to enhance your experience and collect usage data for analytics. You can control cookie preferences through your browser settings.
7. Changes to This Policy
PrimalCrest may update this Privacy Policy periodically. We will notify you of significant changes by posting them on our website or mobile app.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@primalcrest.com
By using PrimalCrest, you agree to this Privacy Policy.