How can we help?
Get quick answers to your questions about Primalcrest
Popular articles
You are:Browse by topic
Account Management
This section guides users on setting up and managing their PrimalCrest account. It includes steps for creating an account, resetting passwords, updating personal information, and handling issues like account deactivation or closure.
Fees and Charges
A comprehensive guide to PrimalCrest’s fees, this category helps users understand charges related to account maintenance, international transfers, and overdraft protection. It also provides information on refunds and dispute processes.
Payments and Transfers
This section explains how users can perform domestic and international transfers, manage payment methods, and troubleshoot common transfer issues. It also provides information on supported currencies, recurring payments, and potential delays.
Security and Fraud Protection
Focused on keeping users’ accounts safe, this category offers tips for enhancing security through multi-factor authentication, detecting fraud, and reporting unauthorized activities. It also covers best practices for online banking safety.